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I get an error message

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What do I do if I get an error message when I try to create or modify some of my content?

Occasionally bugs appear in the Gateway system, which can result in users getting an error message when editing content.

If you do receive an error message, and cannot figure out why and what it is causing it, please notify the Gateway administrators. 

Go to the Contact form and describe what you were trying to do and what the error message was.  Ideally, if you can copy the URL address of the error message, and put this into the form field, this will allow administrators to track the exact error message.

It may take a week or so to track the cause of the error, but you should be notified when the bug is fixed.

by landcarevic last modified Mar 04, 2009 05:10 AM